Jeanne S McPherson, PhD
Professional Experience in the Private Sector
(Highlights)
- Washington River Protection Solutions (WRPS), Richland, WA: Conducted 18 customized leadership development seminars for individuals spanning all areas of the organization; tied to managing organizational change
- Washington Closure Hanford (WCH), Richland, WA: Conducted customized quarterly team development meetings for Engineering Services
- Volpentest HAMMER Education and Training Center, Richland, WA: Conducted a cutting-edge leadership development program for the Hanford emergency training facility, also serving as a regional center for Homeland Security; provided consulting and writing services for revising training modules
- Washington Closure Hanford, Richland, WA: Facilitated engineers’ meetings
- Society for Human Resources Managers (SHRM), Tri-Cities, WA: Facilitated professional growth seminar for their fall retreat
- City of Denver, Auditing Department: Assessed audit reports and customized a program for customer-oriented audit report writing
- International Business Corporation (IBM), Denver, CO: Co-facilitated a team-building program for new employees; conducted a customized program in technical writing
- ICG Telecommunications, Denver, CO: Conducted a seminar in technical writing
- Philip Environmental Services, St. Louis: Designed a program in organizational change for a hazardous waste cleanup firm; presented this program in 7 states and 2 Canadian provinces
- Director (part-time) 4 years, Foreign Language Program, Marshdale Elementary School, Evergreen, CO: A supplementary educational project; hired teachers, taught French/Spanish
- University of Denver: Instructor for 4 years in the Applied Masters Degree program in the corporate development division; taught technical writing and policy-and-procedures writing
- US Health Corporation, Riverside Methodist Hospital, Columbus, OH: Developed a change management program for managers of a newly merged hospital organization with 6000 employees—Provided training, wrote reference manual
- Ohio State University Executive Development Center: Provided communication training for managers, including a management team from Pakistan
- American Electric Power System (AEP), Columbus, OH: Provided training for technicians as well as IT users and developers in conflict; provided writing services
- Ginn and Company, a Division of Xerox: Provided communication training, performance evaluation training, coaching; Columbus, OH; Boston; Atlanta; San Francisco
- Battelle Memorial Institute, Columbus, OH: Provided customized programs in technical writing and making technical presentations
- Columbus & Southern Ohio Electric Company, Columbus, OH: Facilitated programs on technical communication for electrical engineers; communication training for technicians
- Kal Kan Foods, a division of the M&M Mars Corporation, Columbus, OH:
- Goodyear Atomic Corporation, Portsmith, OH: Trained technicians in technical writing for qualification for promotion to supervisory positions
- McCutcheon, Druen, and White, Attorneys at Law, Columbus, OH: Facilitated programs in technical writing for customer service to lawyers; facilitated a company off-site retreat
- National City Corporation, Louisville, KY:
- Nationwide Insurance Companies Headquarters, Columbus, OH: Facilitated programs for sales managers in communicating for non-sales presentations, technical presentations
- On-Line Computer Library Center (OCLC), Dublin, OH: Facilitated programs on technical writing for programmers and managers
- Rocky Mountain Remediation Services, Denver, CO: Helped with proposal projects
- SAIC, Denver, CO: Helped with proposal projects
- Xerox Publishing Group, Indianapolis, IN: Facilitated programs transitioning from Quality Circles to higher participative work involvement and communication development
